Software Support Agreements (SSAs) for our access control and video surveillance products to help protect your investments and those of your customers. These agreements ensure your customers have the latest Honeywell software releases, to minimize your support costs. Honeywell SSAs are offered in two tiers of service to match business model and your customer needs, Standard SSA and End User SSA. These service offerings complement any Honeywell installation and enhance long-term customer satisfaction. By maintaining an SSA, you are eligible for a variety of productivity enhancing benefits.